Manage telephonic calls in a timely manner.Follow communication “scripts” when handling different topics.Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives.Seize opportunities to upsell products when they arise.Build sustainable relationships and engage customers by taking the extra mile.Keep records of all conversations in our call center database in a comprehensible way.Frequently attend educational seminars to improve knowledge and performance level.Meet personal/team qualitative and quantitative targets.
Shifts : Full-time (7:00 A.M- 3:00 P.M) - Nrs : Rs 15000
Part-time (3:00 P.M- 7:00 P.M)- Nrs : 7500
Interested Candidates matching the requirements are requested to forward their CV to firstname.lastname@example.org .Mention of the position title in the email is compulsary.
|Job(s) Level||Entry Level|
|Min. Experience Year||Not Required|