Job vacancy Manager-Service

JOB BY
Creative Job (Pvt.) Ltd.
Jwagal 10, Kupondol, Lalitpur
  01-5261018
  9867976611 ( Job Posting Service)

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WORK AT
MAW Vridhi Commercial Vehicle Pvt.Ltd.
Swoyambhu
Job Type
Employee
Job Status
Full Time
Announced
31 May, 2021
Job Title

Manager-Service

Job Location
Job Presentation

  • Delegating and directing service tasks, monitoring the progress of current projects, and managing service team members to ensure the team's objectives and sales goals are met.
  • Handling customer complaints or concerns quickly and professionally to maintain good customer relationships and ensure repeat customers.
  • Assisting with or performing administrative tasks, such as managing and updating invoices, processing new orders, and tracking inventory.
  • Setting up and maintaining a service desk and evaluating its efficiency.
  • Resolving service desk problems and improving service methods to increase the service desk's productivity and customer service.
  • Monitoring department issues and client complaints to create methods to lessen recurring issues.
  • Auditing work and customer service to ensure the company's high standards, efficiency, and productivity goals are met.
  • Maintaining strong relationships with manufacturers, dealers, and sales representatives.
  • Helping to train new employees in company procedures.
  • Maintaining a strong working knowledge of industry regulations, restrictions, and laws, ensuring the company's adherence to these regulations and remaining current on the industry's standards and new innovations, materials, tools, and processes.
 

Job Specification

  • A bachelor's degree in Mechanical engineer¬†with 5 to 6 years of experience in related fields.
  • Strong industry knowledge.
  • Excellent leadership, communication, sales, and customer service skills.
  • Computer literacy and good organizational skills.
  • Strong creative thinking and problem-solving skills.
  • The ability to work under pressure and handle stress.

Apply Instructions

Eligible and interested candidates are requested to send an updated resume to (hr.jdpl@gmail.com) only shortlisted candidates.

Valid Till
9 Jun, 2021


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