Job vacancy Technical Support

JOB BY
Kantipurjob.com
Panchayan Marga, Thapathali, Kathmandu, Nepal, Kathmandu
   +977 1-4251599, 4251572
  9851016516

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WORK AT
Dish Media Network Ltd
Job Type
Employee
Job Status
Full Time
Announced
04 October, 2021
Job Title

Technical Support

Job Presentation
  • Responsible for round the clock monitoring of the network infrastructure
  • Detect and respond to alarms, open tickets, assist with troubleshooting as required
  • Resolve the issue by utilizing documented processes and run books
  • Escalate/Assign tickets to appropriate Level 2/3 engineers as appropriate
  • Contribute to a daily activity report and support troubleshooting activities as required
  • Ensure ticket handover during shift changes in accordance to operations guidelines
  • Working on WAN link issue isolation


  • Locations:

    Itahari, Butwal, Hetauda, Nepalgunj, Dhangadi and Pokhara

    Requirements
    • Bachelor in computer engineering or computer related field
    • Max. 1 year of work experience in ISP is preferred
    • Technical understanding of internetworking technologies
    • Knowledge on MPLS technology is preferred
    • Strong written/verbal communication skills
    • Ability to work in a tight schedule
    • Flexible attitude towards work

    How to Apply?

    Please apply for this job on Kantipurjob.com website:

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