Job vacancy Customer Service Representative

JOB BY
Kantipurjob.com
Lalitpur, Kathmandu
   +977 1-4251599, +977 1-5532572

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WORK AT
Kantipur Management Pvt Ltd
Job Type
Employee
Job Status
Full Time
Announced
15 January, 2022
Job Title

Customer Service Representative

Job Presentation
  • Identify customers’ issues and provide appropriate solution.
  • Maintain call center database by entering information.
  • Make accurate use of the software provided to resolve customer queries.
  • Meet qualitative and quantitative targets.
  • Consistently meet or exceed quality assurance standard and other key performance indicators.
  • Maintain confidentiality of services and products, official information.


    • Applying Instruction:

    Interested candidates are requested to send their CV at [email protected] by mentioning CSR-B-001 in subject line.

    Requirements
    • Previous experience in ISP field is preferred.
    • Candidates from nearby location or having two wheeler are highly preferred.
    • Should be flexible for shifts.
    • Strong Interpersonal Skill.
    • Good skills on computer Knowledge.
    • Active listening skills & attention to details.
    • Strong verbal communication skill.


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