Job vacancy Dealership Customer Relation Executive

• Initiate reports for unsatisfied customers and record all the information required
• Discuss Customer feedback with senior managers and take actions to resolve concerns
• Follow up customers regularly
• Close the complaint and reports only after satisfaction of customer
• Ensure resolution rates are maintained 
• Maintain all the customer concern report including date and time, corrective action taken , descriptions , follow ups.
• Post service follow ups
• Maintain Repair order reports smoothly
• Problem analysis is a major part and report preparation and must be concerned towards solution

Job Specification

• Automobiles knowledge or background preferable 
• Need to maintain close relation with the customers, so must be a very good communicator.
• Should have excellent English and Nepali communication skill.
• Should be a very good speaker.
• Must possess a good command of computer and office package.
• Must have excellent interpersonal skill and should have high patience and tolerance level to maintain close relationship within the office and with the customers
• Should posses strong communication with leadership skills

Apply Instructions

lease send us your resume at [email protected] 

Note : All benefits under social security fund , medical claims , Insurance , Paid Leaves and incentives  applied.

Only Female candidates are highly encouraged to  apply.

Opportunity to Experience in one of the business powerhouse of Nepal

15 Aug, 2022