BUSINESS PROCESS OUTSOURCING (BPO)

Business process outsourcing is a subset of outsourcing which involves the contracting of the operations and responsibilities of specific business functions (or processes) to a third-party service provider. BPO is typically categorized into back office outsourcing, which includes internal business functions such as human resources or finance and accounting, and front office outsourcing, which includes customer-related services such as contact center services. The main advantage of BPO is the way in which it helps increase a company's flexibility. Companies have attained higher profitability as well as time to focus on core business by outsourcing specific functions. Kantipur Management is a partner for outsourcing such businesses. We run outsourcing businesses for following functions.
Contact centre management- inbound and outbound
Back office functions- data entry
Help desk and product inquiry support
Satisfaction surveys and analysis
Recruitment service
Front desk
Sales services
Telemarketing