Vigorous IT Solution

5.0 3 Reviews
Company name
Vigorous IT Solution
Address
Vigorous IT Solution, Chhorepatan-17, Pokhara 33700, Nepal, Pokhara   View map
Phone
061460932
Mobile phone
9816162802
Establishment year 2018
Employees 11-15

Reviews

5.0

3 Reviews
Write a Review
5.0
Over the top performance
Well! What a long journey. Back in March, I had to complete a web design and software development project with a low budget. As I was on a limited budget I opted to go for outsourcing provider, rather than completing here in Christchurch. I was following different companies in different countries but opted to go for a company in Nepal. I researched a lot and dealt with a company which had a good reputation for outsourcing services in Kathmandu, Nepal. As I was on a low budget, I wanted to complete my project asap within the time limit, so I handed over my project to that company.

That's where I got screwed badly. Everything was fine for a few weeks and then it was just a disaster. As they said, they would take 50% payment in advance for the work to be started, I didn't hesitated and gave them as they were quite a reputable company in Nepal. After a few weeks, they were hardly communicating with me and they weren't giving me regular updates about my project. I got very nervous and angry too as I was on a limited time with a limited budget. They said, they will finish my work within 1 month but its' been nearly 2 months and still I hadn't got my project finalized and given to me. When I asked or called them, they would say, we are working on it, we are bg, don't worry we will complete within 2 weeks and again after 2 weeks still the same excuses. I got a really bad feeling inside me that I am going to lose my money.

I got really pissed off and really didn't know what to do. Luckily, one of my friend, who is also from Nepal, recommended Vigorous IT Solution to me. I immediately called them and told my story. They were very cool and friendly. After I finished telling my story, they just told me; "Don't worry Madam, we got you. It's not a big deal. They made me feel relaxed with those words. We will contact that company and deal with them about your situation. We will try our best to get you a full refund if possible asap".

They didn't give me a false hope or dull consultation. They were very friendly and professional at their work. Just after 48 hours, I had a talk with VITS on phone, I received another call from them saying; Hello Madam, we tried our best but they are willing to refund you only 30% payback rather than 50%. I was over the moon and immediately thanked them and said I am more than happy to get 30% rather than walking out empty handed. They finalized the deal and I received my 30% payback within 7 business working days. I asked them; how much payment I need to make for your help. They said; it's up to you. I was very impressed by their business ethics. I requested them; would you please help me to complete my project?

They said; we will be more than happy to help you but we need to have a look at your project first and see if we can deal with that project. After 24 hours, they called me and said; we are ready to help you complete the project. I was very happy about this situation. I asked about the budget expenses for the project. They gave me a very reasonable price package and started my project. As I was on a very tight time limit, I told them; please help me finish the project asap. Even though the project was very hard to be finished within the time limit, they made it within the time limit which I really didn't expect. The final result was outstanding and I couldn't be more than happy about the situation. They saved me from a big disaster. The crazy thing is that; we haven't met in person, nor have known each other before, nor we have seen each other in person. The only communication we had was a few phone calls and lots of emails. They are very talented, quick and professional with their work ethic. I couldn't resist myself to write about my experience and journey with Vigorous IT Solution and recommend them to others.
Reply
5.0
Genuine and Effective
I gave them my software application to re-design. They completely re-designed my software application and made it look like a million bucks. I am very happy with their work. First part was phone consultation which was very enjoyable and then online appointment which was thoroughly professional and lastly in-office appointment, where they finalized my work contract and started the work and finished within the time limit as they assigned.
LISTING OWNER
Reply by Vigorous IT Solution, 25 Sep, 2018
Thank you, Manisha for your feedback and review. It’s our pleasure to know that you were happy with our work.

Reply
5.0
Trustworthy & Professionals
Vigorous IT Solution was referred to me by a trustworthy friend. After reviewing their website, I decided to give VITS a try. I am happy to say I was not disappointed! From the onset, I knew VITS was a team I could work with. I worked with VITS, who listened to my desires and offered professional advice and expertise. Re-building our website came with challenges that VITS did not back down from. They kept me informed every step of the way and met every deadline. In the end, I was thoroughly pleased with the final project. I have not hesitated to recommend Vigorous IT Solution to my friends and business associates.
LISTING OWNER
Reply by Vigorous IT Solution, 24 May, 2018
Thank you very much Prabin for your review. It was wonderful working with you. Hope to see you again.
Reply

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Company Details

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Vigorous IT Solution, Chhorepatan-17, Pokhara 33700, Nepal, Pokhara
Description
Vigorous IT Solution is an established Information & Networking Communication Technology company, providing a one-stop solution of innovative IT and business management solutions suitable for various industries, individuals and for companies of all sizes. The best part of our team is that we are always open to our national and international clients on national and international levels.

We design, develop, support and promote ICT and Business management solutions and strategies with ICT software applications using centralized integrated and latest technology available in the market. We design and develop our own software products and tools in various application domains. We also provide outsourcing services to our clients.

We believe in long-term partnerships and our services are therefore designed around the specific needs of our clients. We work hard - so our clients can sleep at night, knowing that their IT operations are taken care of in the most professional way. Through our comprehensive range of services, we ensure our clients stay ahead in the ever-changing technology landscape and maximize their overall success.

We with our experienced team coordinate nationally and internationally through our representatives and alliances in different countries of the world. We have active alliances with different countries covering; Nepal, Australia, New Zealand, Norway and Japan and also have plenty of affiliation programmes and partnerships with the big companies located in Spain, the UK, and the USA.
Working hours
Monday:9:00 am - 4:00 pm
Tuesday:9:00 am - 5:00 pm
Wednesday:9:00 am - 5:00 pm
Thursday:9:00 am - 5:00 pm
Friday:9:00 am - 3:00 pm
Saturday:Closed
Sunday:9:00 am - 3:00 pm

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Last update: January 2019 - View Status

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